Domestic and International Shipping
Once your order is placed, we require 7 business days (weekdays) to process and dispatch your order. If you have PREORDERED an item, order processing will commence from date declared online and timelines will be longer. Please check your order confirmation email for timelines on Preordered collections.
We provide free shipping within India. Once dispatched, domestic shipping takes 7 business days. In case there is a delay in production, we will immediately contact you regarding the same. We have carefully chosen shipping partners due to their reputations for prompt and reliable services. Despite this, deliveries are occasionally delayed, we sincerely apologise for the inconvenience and ask for your patience.
FOR OUR INTERNATIONAL CUSTOMERS
We ship worldwide however timelines and rates will vary basis your location. There is an additional shipping fee charged for international shipping. The shipping rates will be visible and added on check out. Once processed and dispatched, international shipping takes 10-12 business days. We ship via DHL Express for all international orders.
Any additional taxes, custom duties or VAT applicable must be covered by the customer. These charges are not included in the shipping fee. Please contact your local customs office for current custom charges applicable before you place your order so that you are not suprised by the customs charged on your parcel at the time of delivery. Once your shipment is dispatched and if you are unable to pay these at the time of accepting your package, please note that the order will not be cancelled or refunded.
We are not liable for any delays or issues with shipments once they have been dispatched from our headquarters. Delays or loss of packages must be taken up with the courier company directly.